Auch der Krempel muss hoch!

Englisch (Ritter)/Company Communication.md

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+---
+tags:
+---
+
+1. Voice over Internet Protocol (VoIP) - E
+2. Instant Messenger - B
+3. Online Collaboration - C
+4. AI Chatbot - F
+5. Video Conferencing - D
+6. Email - A
+
+### When to use?
+1. Calling a colleague or a client.
+2. In private or quick exchanges with colleagues.
+3. Working in a team, coordination.
+4. Clients before reaching Sarah.
+5. Official meetings with clients/business partners/important people in general.
+6. Official and general communication with a lot of people that does not need immediate attention. Files are sent here.
+
+### Situations - Most suitable communication option
+1. Video conferencing or VoIP conference.
+2. Online Collaboration
+3. Video Conference
+4. AI Chatbot
+5. Instant Messenger
+6. Email
+7. VoIP or Email
+8. Video conferencing
+9. VoIP
+
+### KBS Unified Communications
+We have:
+- VoIP and Instant Messenger rolled into one (Cisco Jabber) which can handle up to 10 people in a conference and allows screen sharing.
+- Video conferencing with Cisco Webex. We have dedicated conference rooms with high-end hardware systems for video conferencing with entire rooms of participants.
+- Email in the form of HCL Notes.
+- Online Collaboration in the form of Jira & Confluence.
+- We do not have AI chatbots due to data concerns.
+
+I mostly use the Instant Messenger and Email. I have yet to actually join a video conference with my webcam enabled. Though when installing the conferencing systems I had to check their functionality and so saw myself on the big screen once.
+Generally based on urgency from least urgent to most urgent: Email -> Instant Messenger -> VoIP Call.
+The tools are linked. Like I said, Jabber serves as both IM and VoIP. It replaces physical phones with virtual phones for most. Some declare their physical phones a necessity and keep them, though.
+Problems are abundant. Jabber loves logging out users and requires a two-step login with different credentials. It also recently had some problem with the Presence function that automatically updated the availability of a person (showing them as online when they are, in fact, away from the keyboard.)
+Webex is, at the moment, more of a sidegrade to Jabber with some benefits and drawbacks.
+Our Email Client is pre-historic and is held together by tape and prayers. It's laggy, unresponsive and has some... interesting design philosophies to say the least.

Englisch (Ritter)/ITU Planning.md

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+### Questions
+1. A computer is a device that takes an input, processes it based on instructions given during the input, and returns the results to the user.
+2. Input, Processing, Output
+3. Hardware are physical components. Software describes programms and operating systems, or the intangible calculations done by the PC.
+4. A CPU (Central Processing Unit) is a central component of a computer. It coordinates all other activity in the system and performs calculations. Each CPU has certain instructions, or calculations, it can perform based on the architecture.
+5. Arithmetic Logic Unit (ALU) does the math. Control Unit, which controls the system, and the Instruction Register (IR) which contains the current instruction.
+6. Main memory, usually called Random Access Memory is fast and volatile. It is comparable low in capacity to other forms of storage, and whenever the system loses power, all the data in the RAM is lost.
+7. A peripheral is anything that can be plugged or connected to a computer that is not an internal part of it. Like a keyboard or a mouse. Peripherals are not required for the computer itself to function.
+8. 8. The Config of a computer system refers to the setup of all the components internal and external.
+
+### Big Translation
+1. The case. Remove the screws from the back of the case. Open the side-panels and take them off. Place the case down, left side facing up (when viewed from the front).
+2. The power-supply unit. Install the power supply unit in the upper regions of the case. Make sure the fans are free for proper air circulation and not covered up by the walls of the casing.
+3. The mainboard. Install the motherboard. Make sure to use the right screws. Do not tighten them too much. Then connect the mainboard to the PSU. Refer to the installation manual for this step.
+4. The CPU. The CPU is already socketed into the motherboard underneath the cooler. You do not need to do anything but connect the cooler to the motherboard with the appropriate connection as detailed in the installation guide.
+5. The memory. On the motherboard you can find DIMM-slots for your RAM. Gently pry open the locking mechanism on either end of the slots. Before you insert your RAM, make sure that it is in the correct orientation (there is a notch at the bottom between the contacts). If seated correctly, the locking mechanism will lock them in with a clicking noise.
+6. The GPU. Install the GPU in the PCIe-Slot. Make sure it is seated properly. Then secure it by mounting the I/O panel to the case with a screw.
+7. The HDD. Place your HDD in the appropriate slot so both screw holes align. Once screwed in, connect it to both the Mainboard and the PSU.
+8. The DVD-Drive. Slide in the Disk-Drive from the front of the case. Use the accompanying screws to fix it in place. Then connect both to the Mainboard and the PSU.
+9. Turning on the computer. Make sure all cables are connected. Close the case the same way you opened it in step 1. Connect mouse, keyboard, and monitor. Turn on the computer and pray it POSTs.

Englisch (Ritter)/Product Development & Communication.md

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+## Basic Concept of a Smart City
+### Definition of Smart City
+- According to Deakin and Al Waer there are four factors:
+	- Application of a wide range of electronic and digital technologies
+	- Use of ICT in living and working environments
+	- Use of ICT in government systems
+	- The territorialisation of practices that bring ICT and people together to enhance innovation and knowledge.
+*ICT = Information and Communication Technologies*
+- Key characteristics that define urban environments include:
+	- **Connectivity:** IoT networks collect and transmit data from sensors throughout the urban environment.
+	- **Data-driven decision making:** Advanced analytics and artificial intelligence enable more informed and responsive governance.
+	- **Sustainable infrastructure:** Energy-efficient buildings, renewable energy, and intelligent transportation systems.
+	- **Urban Optimization:** Reduce resource usage, reduce ecological footprints, and enhance living standards to create more environmentally responsible urban spaces.
+	- **Citizen engagement:** Facilitate communication between residents and government, promoting participation in urban planning and decision-making processes.
+	- **Smart mobility:** public transit, bike-sharing, and autonomous vehicles, aim to reduce congestion and improve accessibility, as well as analyzing mobility behavioral patterns of citizens to improve services and optimize the city infrastructure.
+	- **Enhanced public services:** Improve the delivery of essential services.
+- Three Forms of Intelligence
+	- **Orchestration Intelligence:** Cities establish institutions and community-based problem solving and collaborations
+	- **Empowerment Intelligence:** Cities provide open platforms, experimental facilities and smart city infrastructure in order to cluster innovation in certain districts.
+	- **Instrumentation intelligence**: City infrastructure is made smart through real-time data collection, with analysis and predictive modelling across city districts. There is much controversy surrounding this, particularly with regards to surveillance issues in smart cities.
+#### The Sauce
+https://en.wikipedia.org/wiki/Smart_city
+## Goals of the Smart City Project

Englisch (Ritter)/Telephone Communication.md

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+---
+tags:
+  - Kommunikation
+  - Englisch
+---
+
+### Write five sentences summarising the key information about the lighting system.
+
+1. Our new model, the LUX-Beam 500 LED car lighting system provides superior road illumination. With a low power consumption of 35 watts per hour, a light output of 3000 lumens per bulb and a lifespan of 50000 hours, you can safely drive through the dark for long periods of time without worrying.
+2. Some of the key features of the product are it's adaptive brightness, integrated heat management, and flicker-free technology, allowing for enhanced visibility and safety, reduced energy consumption and long-lasting performance.
+3. The LUX-Beam 500 is compatible with most modern cars and easy to install.
+4. It is made from Aero-Space aluminium and has passed the certifications for E-Mark, RoHS, and CE.
+5. (Buy AutoBright's LUX-Beam 500 car lighting system today.)
+
+### Problems on the phone
+1. Lack of knowledge or information: Clarification - is the caller lacking or she? If he is, then try to explain everything in simpler terms. "It doesn't use much energy. Brightness ranges from phone light to floodlight levels of bright" especially with comparisons to daily usage items. If she doesn't have information, she could also just be upfront and admit that she does not have the spec sheet and will call back with the information.
+2. Caller is rude or unfriendly. Either stay calm and be patient with the caller, or give a stern warning that rude behavior will end up with a terminated call and an entry on the company's blacklist.
+3. Poor signal: Make it known that the connection is problematic. If signal weakens, ask to repeat any information that might have been missed. Frequently check in to make sure everyone is on the same page.
+4. Language barrier: Speak slow, use simple language. Ask to repeat. Maybe ask for Email and try writing or write things down as understood and send a mail afterwards asking for confirmation.